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HIV and Enteropathy
Massachusetts State Insurance Exchange


The Massachusetts Insurance Exchange (Marketplace) is called Massachusetts Health Connector. Massachusetts Health Connector is administered by the State of Massachusetts.
General information about the Massachusetts Health Connector can be found at:
Learn more: Background

Massachusetts Health Connector is essentially a marketplace for individuals and small businesses with up to 100 employees to shop for health insurance if they do not already have insurance coverage from another source. If they have insurance from another source (such as employment, retirement benefits, or spousal benefits), they do not need to obtain it from the Marketplace.
HIV Providers:
Providers must contract with each of the plans in the marketplace individually in order to fully participate in Massachusetts Health Connector.
This process is similar to enrolling in insurance or managed care organization provider networks. See below for a list of insurers participating in the state marketplace, and information on contacting them.
As an HIV provider, you may qualify for the designation, of an “Essential Community Provider (ECP).” The Qualified Health Plans participating in the Insurance Exchange (Marketplace) are required to contract with a minimum number of ECPs and Specialists to ensure network adequacy.
Visit our Provider Resources Section for more specific instructions to assist you in contacting health plans.

Reporting Problems

The state office of insurance is primarily responsible for examining and addressing issues with the plans offered within the state Exchange (Marketplace), and the companies that offer them. If you are
experiencing problems as a medical provider with the plans or companies in the state exchange, or if your patients are experiencing problems with the plans or companies in the state exchange, including trouble with access to medications, access to preferred providers, navigating the appeals process, excessive costs, or possible discriminatory policies, or any other problems related to the Affordable Care Act, please report these problems to the state office of insurance: 

Division of Insurance
1000 Washington Street, Suite 810
Boston MA 02118-6200

Additionally, if you are experiencing these or other problems, please
report these problems to AAHIVM, so that we may track issues affecting our members, and seek additional policies remedies.

Qualified Health Plans Participating In the Exchange:

Below is a list of the Qualified Health Plans that have publically announced that they will offer plans in the Massachusetts Health Connector.
This list is being routinely updated, and may change as insurers join or leave the Exchange. Please check back for updates.
Blue Cross Blue Shield of Massachusetts
Boston Medical Center HealthNet Plan
Celticare Health Plan of Massachusetts- Ambetter
Plan Website:
Provider Enrollment:
Fallon Community Health Plan
Plan Website:
Harvard Pilgrim HealthCare
Health New England
Minuteman Health
Plan Website:
Provider Enrollment:
Neighborhood Health Plan
Tufts Health Plan
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