This online toolkit is collaboration between The Fenway Institute and the Center for American Progress. The toolkit has been made possible by generous support from the Robert Wood Johnson Foundation.
This toolkit will help you better understand the health issues facing lesbian, gay, bisexual, and transgender (LGBT) individuals and how the routine collection of structured data on sexual orientation and gender identity (SO/GI) in clinical settings can help improve care provision and outcomes for this underserved population.
This toolkit provides specific sexual orientation and gender identity questions that are recommended by national LGBT organizations and which have been shown to work with diverse patient populations served by community health centers in different parts of the United States. It also describes how to collect these data in electronic health records (EHR) systems, how to use these data to support clinical processes, and how to train clinical staff to interact with LGBT patients in ways that are affirming and welcoming. The toolkit highlights other resources that health care providers can use to offer culturally and clinically competent care that reflects their LGBT patients’ unique needs.
In developing this toolkit, The Fenway Institute and the Center for American Progress are indebted to the model for collecting data on race, ethnicity, and primary language laid out by the American Hospital Association, the American College of Healthcare Executives, and their partners in the Eliminating Racial and Ethnic Disparities initiative and in the HRET Disparities Toolkit.