The North Carolina Department of Health and Human Services administers the Medicaid Program, called Community Care of North Carolina/ Carolina ACCESS. Information about Community Care of North Carolina/ Carolina ACCESS can be found at: http://www.ncdhhs.gov/dma/medicaid/.
Providers must enroll in the Medicaid fee-for-service program to receive payments for covered services.
Information about enrolling in the Community Care of North Carolina/ Carolina ACCESS fee-for-service program can be found at: http://www.ncdhhs.gov/dma/provenroll/.
The Community Care of North Carolina/ Carolina ACCESS website provides information about services covered by fee-for-service payments and payment amounts: http://www.ncdhhs.gov/dma/medicaid/.
The state Medicaid office is primarily responsible for examining and addressing issues with the Medicaid Managed Care plans offered in the state, and for working with the companies that offer them. If you are experiencing problems as a medical provider with the Managed Care plans or companies operating in the state, or if your patients are experiencing problems with the Managed Care plans or companies in the state, including trouble with access to medications, access to preferred providers, navigating the appeals process, excessive costs, or possible discriminatory policies, or any other problems related to the Affordable Care Act, please report these problems to the state Medicaid Office:
Additionally, if you are experiencing these or other problems, please report these problems to AAHIVM, so that we may track issues affecting our members, and seek additional policies remedies.
The North Carolina Medicaid Program does not contract with managed care plans.